How are my funds kept safe?

General Info
Customer Service
Customer Service

Created: 04/10/2020 12:10 AM - Updated: 04/10/2020 12:42 AM

Any funds you load into a Moneyvault Account are completely safeguarded.

In accordance with the Electronic Money Regulations, they are kept in a regulated bank account at all times, completely separate from any other company funds.  

That means your money is never used or accessed by anyone, except to make it available to you, and, in the unlikely event of Paynetics AD becoming insolvent, your funds are protected from other creditors’ claims and can be repaid to you.

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